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Cookie Policy.

What Payaam stores on your device, why, and how to change your mind.

Last updated: 25 July 2026.

Cookies are small text files a website stores on your device. Some are needed for the site to work at all, such as the one that keeps you signed in. Others are optional, and we only use those if you say yes.

Payaam does not use advertising cookies, and we do not allow third-party advertising or social media trackers on our website. Nothing optional is stored before you accept it.

1. Essential cookies

Always on. These are required to sign in and to keep your account secure, so they are not subject to consent. Blocking them in your browser will stop you signing in.

NameWhat it doesKept forSet by
payaam_rtKeeps you signed in. Set when you sign in, and readable only by Payaam's servers, never by JavaScript in your browser. Limited to Payaam's own sign-in endpoints.30 daysFirst-party
payaam_admin_rtThe same sign-in cookie for staff using the Payaam admin console.30 daysFirst-party
payaam_vendor_rtThe same sign-in cookie for businesses using the Payaam partner portal.30 daysFirst-party

2. Analytics cookies

Optional, and off until you accept. If you choose “Essential only”, none of these are set and the analytics code is never even downloaded.

NameWhat it doesKept forSet by
ph_*_posthogSet by PostHog, our analytics provider, to count visits and understand which parts of the site people struggle with. It holds a random identifier, not your name or phone number.About 1 yearThird-party

3. Other storage on your device

Not cookies, but stored in your browser in a similar way. These hold your own preferences, stay on your device, and are never sent to anyone else.

NameWhat it doesKept forSet by
payaam.cookieConsentRemembers your answer to the cookie banner, so we do not ask again on every page. Removing it makes the banner reappear.Until you clear itFirst-party
payaam.searchDirectionRemembers whether you are searching for a bride or a groom.Until you clear itFirst-party
PAYAAM_SIGNED_OUTRecords that you signed out, so we do not try to restore the session automatically.Until you sign in againFirst-party
payaam_pending_payment_attemptLets us recover a membership payment that was interrupted, so you are not charged twice or left without access.Until the payment resolvesFirst-party

4. Your choices

The first time you visit, we ask whether you are happy for us to use analytics cookies. You can change or withdraw that answer whenever you like, and refusing is exactly as easy as accepting.

You can also block or delete cookies in your browser settings. If you block essential cookies, signing in will not work.

We use essential cookies to keep you signed in. Analytics cookies are optional and stay off unless you accept them. Cookie Policy